Privacy Policy

How we collect, use, and protect your information

Last updated: 2025

1. Introduction

IMS Guru ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website imsguru.com or use our products and services. Please read this policy carefully.

2. Information We Collect

We may collect information that you provide directly to us (for example, when you contact us, request a demo, or subscribe to updates), including name, email address, phone number, company name, and any message content. We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to respond to your inquiries, provide and improve our services, send relevant communications (where you have agreed), comply with legal obligations, and protect our rights and the rights of others. We do not sell your personal information to third parties.

4. Sharing of Information

We may share your information with trusted service providers who assist us in operating our website and business (e.g. hosting, email delivery), subject to confidentiality obligations. We may also disclose information where required by law or to protect our rights, safety, or property.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to resolve disputes and enforce our agreements.

7. Your Rights

Depending on applicable law, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights or ask questions about your data, please contact us using the details below.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your experience and analyse site usage. You can set your browser to refuse cookies; some features of the site may not function fully as a result.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at info@imsguru.com, or at IMS Guru, Maruti Heights, Langata, Nairobi, Kenya. You can also use our Contact page.