12 January 2022
Who We Are
IMS Guru Limited (registered office at Maruti Heights, Langata Link Road, Nairobi, Kenya, Postal Address: 66157-00800, Nairobi, Kenya) and our cloud based information technology solutions (together “IMS Guru” or “we” or “our”).
For the purposes of Kenyan law, IMS Guru headquarters at Nairobi, Kenya is the data controller.
Personal Information We May Collect:
We collect personal information through your interactions with us, such as when you contact us or when you provide your details through our online registration forms, when you use our products and services, when you use our websites and online services or when you visit our offices or attend an event. We may also receive personal information about you from third party sources.
Uses Made of the Information and Legal Basis for This Use:
We use information you provided us as required to carry out our obligations under contracts between us, to communicate with you in order to provide you with information about our products and services, to enable us to operate our business and to pursue our legitimate interests where these are not outweighed by your applicable data protection rights and to comply with applicable laws and/or to protect our legal rights.
Disclosure of Your Information
We may provide your information by electronic or other means to processors, including:
To IMS Guru technology partners, some of whom are based outside kenya. – for further information on how we protect your personal information when this occurs see Transfer of your information outside the Kenya (see below for further information).
- business partners, such as Marketplace Providers, and Communication Providers;
- subcontractors for the performance of any contract or request or service we are supplying to you, such as Microsoft Azure (Data Center), Contabo (Data Center).
- Our suppliers including:
- platform hosting providers (Microsoft, Contabo), and other technology providers (Google);
- analytics and search engine providers to assist us in the improvement and optimization of our website, although ordinarily only technical information is shared;
- digital agencies, event organizers, PR agencies, marketing services providers, survey providers;
- hotels, conference/event management providers, destination management providers.
- with social media providers (such as LinkedIn, Google+ and Twitter) from time to time, to enable us to provide marketing materials/targeted adverts to you that you have agreed to receive through your privacy settings on those sites;
- our auditors and other professional advisors where they need access to such information;
- in connection with an acquisition, transfer or merger with another company;
- To third parties where required by law, court order or regulation.
Transfer of Your Information Outside Kenya
Where information is transferred outside Kenya and where this is a supplier, business partner, subcontractor or other entity in a country your information will be adequately protected by the Kenya Data Protection Commission approved standard contractual clauses, an appropriate certification mechanism or a vendor’s Processor Binding Corporate Rules
A copy of the relevant mechanism can be provided to individuals/corporations in Kenya for your review on request to IMS Guru Ltd, Box: 66157-00800, Nairobi, Kenya or to email@example.com, marked for the attention of Corporate Legal.
Retention of Your Personal Information
IMS Guru will keep this information for the duration of our business relationship and to the extent permitted or required under applicable law, after termination of the business relationship. Laws may require IMS Guru to hold certain information for specified periods. In other cases, IMS Guru may retain data for an appropriate period after the business relationship ends to comply with its legal obligations, to meet regulatory requirements or to protect itself from legal claims. In relation to other personal information collected, IMS Guru requires this to be deleted as soon as the purpose for which it was collected ceases or the information is no longer needed for that purpose.
How We Protect Your Personal Information
We will use appropriate technical and organizational security measures that are designed to prevent personal information from being accidentally lost, or accessed or used in an unauthorized way. We limit access to your personal information to those who have a genuine business need to do so. Our personnel are subject to a duty of confidentiality and required to undertake training on how to handle personal information in an appropriate manner. Where we use third parties to provide services and process personal information on our behalf we require them to use personal information we share with them only in accordance with our instructions and not for other purposes.
We have a process for handling any suspected data security breach and will comply with any notification obligations in the event of a breach.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, you should be aware that the security of your information transmitted to and from you via the internet cannot be guaranteed and any such transmission by you is at your own risk.
Where we have given you or you have chosen a password or access code which enables you to access certain parts of our website, this will be unique to you and you are responsible for keeping this password confidential. If you are prompted to create or update your password, you should create a strong password and never share your login details with anyone. If you suspect your password may have been compromised you must tell us immediately by contacting the administrator of the relevant service and change your password using the reset/forgotten password function.
Our websites may from time to time contain links to and from the websites of our Partners, advertisers, and other business associates. Please note that these websites are not operated by IMS Guru and have their own privacy policies. Social media features used on our website such as ‘like’ buttons may enable the providers of those features to collect information about you. By using such features, you consent to your information being shared with those providers and you are subject to the privacy policies published on the website of the company which provides the feature. We do not do accept any responsibility or liability for these third-party websites or their privacy policies. Please check these policies before you submit any personal information to these websites or use their features.
Whether Information Has to Be Provided by You and If so Why
Where we require personal information to comply with legal or contractual obligations, then we need to process this information; if such data is not provided, we will not be able to manage the business relationship or meet contractual or legal obligations placed on us. In other cases, provision of requested personal information is optional. However, if you do not provide that personal information we may be prevented from providing you with relevant information about our products and services. Technical information may be collected automatically if you visit our websites.
Your Data Protection Rights
Where applicable, you may have certain rights under the Kenya Data Protection Act or local legislation including the right to ask us for a copy of see or update the personal information held about you as well as obtain supporting explanatory materials. You may ask us to make any necessary changes to your data to ensure it is accurate and up to date or ask us to restrict the processing of the data, delete it, or transfer it to other organizations at your request in certain circumstances. You may also have rights to object to some processing and where we have asked for your consent to process your data, to withdraw your consent. Where we process your data because we have a legitimate interest in doing so, you may also have the right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data. Where applicable, you may have similar rights in your country under local legislation to access and correct/update your data.
If you wish to exercise any of these rights you can get in touch with us at IMS Guru Headquarters Nairobi, Kenya, or by email to firstname.lastname@example.org, marked for the attention of Corporate Legal.
How to Complain
We hope that we can satisfy queries you may have about the way we process your information. If you have any concerns, you can get in touch with IMS Guru Headquarters located at Maruti Heights, Langata Link Rd. Nairobi, Kenya, marked for the attention of Corporate Legal.
If you have unresolved concerns, you may also complain to the relevant supervisory authority (if applicable) in the country where you work, normally live or where any alleged infringement of data protection laws occurred.
How to Contact Us
Please make use of the Contact Us section on the website. You may also if you wish to exercise any of your legal rights, write to us at IMS Guru Limited, Box: 66157-00800, Nairobi, Kenya, marked for the attention of Corporate Legal.
If you wish to unsubscribe from receiving marketing materials from us, please email email@example.com and include ‘UNSUBSCRIBE from Marketing emails’ in your email subject.